Syncfony EU user consent policy
Over the past year, we were preparing to meet the requirements of the General Data Protection Regulation (GDPR), the new data protection law coming into force on May 25, 2018. The GDPR affects European and non-European businesses using online advertising and measurement solutions when their sites and apps are accessed by users in the European Economic Area (EEA).

As a result of that activity, we are sharing more about our preparations for the GDPR, including our updated EU User Consent Policy, changes to our other policies, and changes to our products, to help both you and meet the new requirements.

Syncfony’s EU User Consent Policy is being updated to reflect the new legal requirements of the GDPR. It sets out your responsibilities for making disclosures to and obtaining consent from, end-users of your sites and apps in the EEA. The policy is incorporated into the contracts for most services globally.

As described in our Privacy Policy, when using that incorporates this policy, certain disclosures must be given to and consent obtained from end users in the European Union where EU data protection law requires such disclosures and consents.

As part of these rules, you have the right to be forgotten which means complete deletion of all data includes your personal information from Because we offer that feature from the beginning of our service nothing was changed. When you are logged to your account you will find it under Account Termination in the account settings. Account termination leads to the immediate deletion of all associated data stored on The data will not be possible to recover. At the same time, we are ready to provide you with information about what data we recorded about you.

Personal data will be processed until the withdrawal of consent, or as long as necessary for the purposes described above, but for a maximum of five years. Before this period, we may contact you for the renewal of your consent; without your confirmation, your personal information will be permanently deleted.

For end-users in the European Union:
We are collecting the following data for the need of the service: e-mail address (mandatory), first name, last name and other names, preferred language, phone number, mobile device IMEI (mandatory for most devices), face photo, address, birthday (for Card service), VAT (for Invoice service) and the IP address of the device you are accessing our services from (obligatory). We obtain all of this data directly from each user and the user gives us permission to process it.
The purpose of collecting this information is to establish a contractual relationship (e-mail address), use of the features and providing contractual services, informing about the news and also user support.

You must use commercially reasonable efforts to disclose clearly, and obtain consent to, any data collection, sharing, and usage that takes place on any site, app, email publication or other property as a consequence of your use of; and
You must use commercially reasonable efforts to ensure that an end-user is provided with clear and comprehensive information about, and consents to, the storing and accessing of cookies or other information on the end user’s device where such activity occurs in connection with a product to which this policy applies.
For such purposes please read our Cookies Policy too.

If you have any questions about this EU user consent policy, please contact us via email.

Last modified August 14, 2020